Clients

“You were absolutely terrific and consistently rated excellent! Thank you for making us look so good.” — BK Director of Conferences, Credit Union Executive Society

“Excellent! Your professionalism and experience in the field was well reflected in your delivery. You stimulated interest and drew a bridge for applying learned skills back on the job. A positive growth experience.” — RE Training and Organizational Development, TRW

“I strongly recommend your programs to other organizations, especially those who are truly concerned with their membership and service. Your program stimulated and encouraged. Comments from the group reflected their appreciation and anticipation. To put the information they learned to use.” — JFK Training Coordinator, Kaiser Permanente, Southern California

“The program has without exception been a great success . Everyone has raved about the effectiveness of the Dealer Council Advisory segments. Your leading us through an all day fact finding session and then piecing it all together was outstanding.” — RCL Marketing Manager, Certain Teed

“Ms. McCuistion pioneered the unique “Selling is Helping” philosophy nearly 30 years ago and the cutting-edge “Four-phase Process for Sustainable Culture Change” for financial institutions. This includes the several, seminal books she has co-authored on the topic; timelessly topical – even today. As our training consultant, content expert and senior trainer Niki brought significant credentials and a wealth of content and experience to our training division. In fact, we would not have a training division if not for Niki’s contribution for her content and philosophy is at the core of all we teach. Niki’s legendary work in organizational development and sustainable culture-change, has insured a powerfully effective and sustainable classroom and in-branch training experience for front-line, mid-level management and executive personnel we have trained in the financial services industry. I worked closely with Niki during several on-site training programs over the past three years and was duly impressed with the way she handled every client and each new situation. Niki disarmed them with her warmth and natural charm and “wowed” them with the scope of her real-life and hands-on knowledge. And, she is a “coaches-coach” in the truest sense of the word. She knows first hand the challenges involved in establishing a true “sales and service culture” and mind-set. She is able to effectively gain trust, wholesale buy-in to the training and culture-change process and allow them to “have fun” in the process. Most trainees and managers told me it was the best sales training they had ever attended; bar none. I would highly recommend Ms. McCuistion to anyone seeking a highly charged, powerful and engaging speaking professional, Fortune 100 consultant and business advisor who is now and will always be at the “top of her game”.” — CH, Partner, JMFA Direct

“Your programs have enabled our managers and executive staff to develop new insights toward organizing their efforts. The result: an improved organizational climate.” — JRB, Vice President, American Association of Retired Persons, RPS, Inc.

“You were an outstanding success. As I look at the evaluations, it is obvious that the message delivered was received loud and clear.” — LC Arizona Credit Union League, Inc.

“It happened; it worked; it was a resounding success. You should be very proud. I am so pleased with the execution…and the effect–in some cases profound–the program had on participants.” — KB Vice President, Texas Bankers Association

“Thanks so much for your skill, grace and good humor. You did a terrific job. We appreciate the time you gave to advance the knowledge of nonprofit professionals. Your seminar provided practical and stimulating information in support of organizational competence.” — S.G.B., Director of Training, Center for Nonprofit Management

“The short time you spent with us simply cannot be measured by mere minutes alone. Your feedback to us will be the foundation of our action plan to fully achieve our mission statement.” — TLL, Gerente General, Sheraton Libertador, Buenos Aires

“Great speaker, lively, inspiring, useful information. I’m really excited about getting back and implementing some of the ideas she mentioned.” — EG, Society of Hispanic Engineers

“Since your 5 day program our commissions are well in excess of last year’s figures. The attitude of staff has entirely changed. I personally consider your training the best I’ve ever attended.” — BLR, Century 21

“Niki’s comments were heart-warming, engaging and informative. Her work is noble and necessary. We highly recommend her speaking genius to any organization seeking to move others to activism, community service, just plain goodness and peace.” — CH, Ambassadors for Peace N. Carolina

“Niki’s program is simple, concise and moves people to get on board. You lit a fire under us with the practical approaches to issues we’ve been” evaluating” for too long. Your common sense approach is right on target.” — WG, First Exchange Bank

“I would recommend her highly. You need to pay very close attention to what she’s saying, because her assessments of people are right on the money. When she talks about organizational structure and the right fit of people for particular roles… you’ve got to listen to her, because she really gets it.” — L.L., Senior Vice President, 1st Mariner Bank, Baltimore, MD